If you are experiencing issues with your Switch, or if you would like to set up your product on a different WiFi® network, follow these steps to reset your Switch:
- Delete the Switch from the iDevices app:
- For iOS: Tap on the Switch, tap the “Edit”, scroll down and tap “Delete”.
- For Android: Tap on the Switch, tap the 3 dots, tap “Edit Product”, scroll down and tap “Delete Product”.
- With the iDevices Switch plugged in, hold down the button on the side of the Switch until the LED light rapidly flashes red.
- Continue holding the button for an additional 5 seconds.
- Let go of the button on the Switch.
- The Switch LED light should continually flash blue. This is an indication that the iDevices Switch is ready for pairing
- Open iDevices Connected app and follow the on screen directions to finish setting up your Switch.
For detailed information on setting up your Switch on iOS and Android devices: