There are several instances where the product you’re trying to pair Instant Switch with will not show as being available for pairing. Certain products do not support an Instant Switch pairing, this includes iDevices Thermostat, products that need to be updated to a newer firmware, and products made by other companies.
The iDevices product will not show for pairing if it is listed as unreachable in the iDevices Connected app. If you’re on the same WiFi network as the product showing unreachable, unplug the device and plug it back in. Allow the product a minute to connect to your WiFi network, the LED blinking rapidly green will confirm it has connected to the network, tap the retry arrows to connect. Once you’re able to control it, try to pair the Instant Switch again. If the device continues to be unreachable the product may need to be reset and setup again.
The product will not show for pairing if it’s pairing limit has been reached. One iDevices product can pair with one Instant Switch. For Wall Switch and Dimmer Switch, secondary switches are included in this pairing. The limit for a Wall Switch or Dimmer Switch is three secondaries. This could be 3 secondary Wall or Dimmer Switches which would fill all pairings and not allow an Instant Switch to be paired. If the Wall or Dimmer Switch has only two secondaries, then an Instant Switch can be paired.
Note: Wall Outlet allows for two Instant Switch pairings, one for each outlet. If the battery in Instant Switch is low, it will not allow the pairing process to start, if this is the case the app will display a pop-up notifying you the battery is low.